Our team of experts is available to ensure the continuity of your business. We offer a multichannel support service, accessible at any time, to proactively and efficiently meet your needs.
User assistance, equipments monitoring,
incident resolution, traceability…
We implement the core principles ou helpdesk support !
With a clear understanding of the client scope, traceability requirements, and SLA commitments, we guarantee a smooth experience for your users by handling service requests and incidents (levels 1, 2, and 3).
Our certified technicians and engineers ensure a seamless experience for your employees by providing fast and effective assistance in case of malfunctions or technical questions.
Our support service et operated from the group’s headquarters in France !
